In this episode(57) of Winning Strategies Playbook, our host and real estate expert Jeremy Spann interviews Rachel Southard, President of the Men in Kilts Franchise!
Rachel discusses many things in this interview including the importance of company culture! Especially with a more manual labor type of business, motivating employees and getting them into the thought process of “I get to come to work” instead of “I have to go to work” is extremely key in employee retention, which in turn relates to the success of each franchise. Rachel goes into detail on how to keep company morale high and roll out successful businesses!